Symantec drops AU$1 million into security operations centre
Symantec had committed approximately AU$1 million to expand its newly relaunched Sydney security operations centre.
Primarily, the money went towards more infrastructure and resources. In particular, it can now collect more information from customer logs in a more efficient manner and improve its threat detection techniques.
The expansion has also upgraded the operations centre's systems so that customers have greater visibility into what security threats and risks might affects their infrastructure and assets.
It is one of four global operations centres, and with the other centres in the UK, US and India, it can provide customers with rolling 24/7 security coverage.
Symantec Senior Vice President for Asia Pacific and Japan Bernard Kwok said that the reason behind the expansion in Sydney, in particular, was to tap into the "very rich and very high calibre of local talent" â€” talent which is more than just technical skills.
"We're actually able to find some very highly capable professionals that can speak three or four languages. In this part of the world, this is a major advantage for us," he said, alluding to the fact that the Sydney centre is essentially the port of call for customers in the Asia-Pacific region, and thus, may not necessarily speak English.